How The Best Leaders Prevent Catastrophes Before They Happen.
Great leaders do not simply know how to solve problems. They know how to find them. They can detect smoke, rather than simply trying to fight raging fires. But how can leaders become more effective problem finders ?
Among the tests of a leader, few are more challenging and more painful than recovering from a business catastrophe, whether it is caused by natural disaster, illness, misconduct, slipups, or unjust conspiratorial overthrow. But real leaders don’t cave in. Defeat energizes them to rejoin the fray with greater determination and vigor.
A recent white paper from Kathleen Sutcliffe at the University of Michigan’s Ross Business School and Marlys K. Christianson of the Rotman School of Management breaks down the behaviors of managers who are the best at anticipating, containing, and repairing catastrophes.